Microsoft unveils Viva, its employee-experience platform for Teams
Today unveiled its employee-experience platform microsoft, Viva, that your company calls an electronic “gateway” for employees to gain access to relevant news, learning, knowledge and analytics of their organization.
Four Viva “modules” – Connections, Insights, Learning and Topics – shall become obtainable in Teams on a staggered basis on the next few months, Microsoft said, leveraging existing capabilities within the Microsoft 365 portfolio, including SharePoint and analytics tools.
The platform can be made to provide managers and leaders insights in to the well-being and performance of workers better, the company said.
“Today we have been bringing collaboration together, learning and well-being, to be able to develop a complete new product category: [the] employee experience platform or EXP,” Microsoft CEO Satya Nadella said in a pre-recorded briefing of the announcement ahead.
In the same way enterprise resource planning (ERP) applications connected accounting and finance to core business operations three decades ago, companies are seeking similar alignment with employee facing systems now, Nadella said.
today “We believe exactly the same paradigm shift that happened with ERP then may happen with EXP,” he said. “People operations will no be limited by HR longer, but will undoubtedly be integrated across every part of the business to be able to improve the general health and resilience of the business.
“Every organization shall need a unified employee experience, from onboarding and collaboration to continuous growth and learning,” Nadella said. “These can’t be siloed functions.”
The launch of Viva comes being an enterprise focus remote workers is growing, through the pandemic and rise of distributed workforces particularly. Microsoft argues that the “fragmented” market for employee experience tools, which include from employee training to benefits, analytics along with other wellness issues, has already been worth an astounding $300 billion globally.
“But all too often, these technologies are fragmented, difficult to find and disruptive to the flow of work,” Jared Spataro, corporate vice president for Microsoft 365, thursday said in a post on.
As companies prepare to aid a big remote workforce post-pandemic, fascination with tools that manage and track employee experience is increasing. SAP’s successful Qualtrics IPO and HR software vendor Workday’s $700 million acquisition of employee engagement analytics provider Peakon are two recent examples. And Salesforce in 2020 launched its employee experience platform Work.com.
“Certainly, the pandemic has [placed a] bigger concentrate on employee experience due to the conditions many had to adjust to,said Carolina Milanesi ”, a principal analyst at Creative Strategies. “This, subsequently, has highlighted the gaps many organizations had with regards to support, train[ing] and manage talent. …People realized that the true way they worked will not reflect the way we have to be working. This, in conjunction with higher visibility directed at working conditions, societal upskilling and issues creates a good moment for Microsoft to provide an holistic platform.”
Microsoft’s existing strengths around workplace productivity – and the boom in Teams use, which now has 115 million daily active users – put owner in an excellent position to introduce employee experience capabilities, said David Johnson, a principal analyst at Forrester.
“Microsoft understands how important technology is in people’s daily working lives, that it’s a huge section of their overall employee experience,” said Johnson. “Drawing awareness to the and creating answers to help companies develop a better experience for his or her employees is an excellent move.”
Milanesi also noted that Microsoft includes a wider reach than most companies centered on employee experience. “The largest advantage that Microsoft has is that it builds on solutions which are already within many organizations like Yammer and leans right into a strong cloud– and AI-enabled platform. Other solutions tend to be more limited in scope , nor necessarily get the benefit of plugging into as much resources and you will be judged on a much narrower return, which can bring more scrutiny with their cost.”
For Microsoft 365 customers, the launch of Viva could let it play a far more active role in managing and coordinating employee experience because of their organization.
“Unless we work in HR, the majority of us avoid HRIS [HR information system] software each day; we use Microsoft or other productivity software to obtain our jobs done,” said Johnson. “What [the Viva launch] does would be to make the CIO’s role in employee experience much more prominent, a thing that we’ve been predicting for quite some time.
“By integrating capabilities into Teams it puts them more in the flow of people’s work & most importantly, it increases awareness.”
The shift to remote work has affected employees’ sense of community and belonging of their organization, for new hires especially, with 60% of workers feeling disconnected since going remote, in accordance with Microsoft research.
Viva Connections is really a personalized digital workplace built on SharePoint. From here, employees can access a variety of content, including internal company news, benefits and policies, and connect to various communities and groups, because of integration with Microsoft apps including Yammer, Stream and sharepoint.
Each employee gets a personalized news feed, which internal communications teams may use to highlight important info – it’s accessed in the dashboard that serves because the Viva homepage.
The Connections app could be customized with corporate branding and curated content to focus on sets of employees with focused information and tools.
Connections is slated to be accessible on Teams desktop in the initial 1 / 2 of 2021, with the mobile app following in the summertime.
An analytics tools, Viva Insights, is targeted at both individual employees and managers and will track productivity and well-being at an individual and business-wide level.
Viva Insights, which replaces two existing Microsoft 365 tools – MyAnalytics and Workplace Analytics – will offer you a synopsis of productivity levels, said Microsoft. The target is to ensure employee well-being and steer clear of burnout by, for instance, detecting when a worker has many meetings rather than enough focus time too.
Additional features such as for example virtual commutes and integration with the Headspace meditation and mindfulness app will undoubtedly be obtainable in the “coming months,” alongside an integration with Viva Learning.
In addition to experiencing data from Microsoft’s own products such as for example Teams and Outlook, Viva Insights shall incorporate data from third-party applications, including video tools like HR and Zoom platforms from Workday and SAP SuccessFactors.
Microsoft has drawn criticism because of its Productivity Score tool lately, that may allow managers to monitor individual productivity levels. The business said that personal data produced from Viva Insights is be viewable by the average person employee, while higher-level info is obtainable by business managers and leaders only after being aggregated and anonymized, with privacy set automagically.
Today viva Insights could be downloaded for Teams, with personal insights designed for Microsoft Exchange Internet surfers in public areas preview, and manager insights open to existing Workplace Analytics customers.
The Viva Learning app for Teams, in private preview now, is really a central repository for learning materials. The goal is to help employees look for information had a need to do their job easily, from video tutorials to PowerPoint presentations.
Teams users can search and share learning content in chat and create their very own “tab” within the collaboration platform to arrange their content.
Learning content can be acquired from a selection of sources, from Microsoft LinkedIn and Learn Understanding how to third-party providers such as for example Coursera and PluralSight. Viva Learning will integrate with learning management systems from Cornerstone OnDemand also, SAP others and SuccessFactors.
Viva Learning happens to be being piloted with select Microsoft customersl an over-all release is pegged for “later this season.”
Finally, Viva Topics is really a knowledge management platform that helps a worker access the info that pertains to their job role.
Topics uses AI to get content across a business into topic areas such as for example projects, products, or customers, collating information from within the Microsoft 365 ecosystem in addition to third-party providers such as for example ServiceNow and Salesforce. These topic pages are collated by Microsoft’s AI automatically, having an organization’s “experts” in a position to add and edit the wiki-style pages.
Topic “cards” may also be available within Microsoft 365 apps, highlighting topics if they come in certain messages or other content within apps, providing quick context around unfamiliar terms or acronyms, for example.
Topics are arranged around a “topic center” that will eventually be viewable from Teams and SharePoint, allowing workers to find content recommended in their mind predicated on topics they follow, and personalized by the Microsoft Graph.
Today for several Microsoft 365 customers viva Topics is normally available as of.