Memory-Lane Monday: Sometimes the problem is crystal clear

This IT initial fish at a law firm will get a call from a consumer who’ s in a resort somewhere trying to connect to the particular VPN, and he simply cannot make use of his external mouse.

“ It was driving him insane, ” reports fish. “ Every time he moved the particular mouse it would bounce close to, he would lose control, and so forth. I talked him via trying the finger pad around the laptop, and it worked, yet he wasn’ t a great deal of traveler so his capability to use it was limited.

“ After about 20 mins of this, I had him examine the bottom of the mouse. Almost everything seemed fine, red lighting was shining. It was however asked him what this individual was using for a mousepad. ”

It’ s the table, with a clear cup top.

Fish has to contrain his laughter as he teaches the user to get something flat plus opaque — a piece of paper is going to do — and use that will as a mousepad.

“ Affirmed, it worked great. ”

Sharky is clear with this: I need your true stories of IT life. Send these to me at sharky@computerworld. com . You may also subscribe to the Daily Shark Newsletter .

%d bloggers like this: