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Expansion in Periods of Adversity: Making use of Telepresence Robots to improve Real Estate Sales

The Customer Story blog series highlights how Cisco’s collaboration technologies has helped clients solve their business problems. Understand how Cisco is meeting clients where they’re being assisted by them attain their business goals.

Cisco companions with Frink Advanced Ava and Services Robotics, in reaction to the pandemic, collaborated to create a digital sales encounter for European property developer SIGNA fully, revolutionizing the industry’s electronic capabilities.

Frink Cisco Partner Assists PROPERTY Developer SIGNA Act Rapidly

Facing the initial lockdown in spring 2020, Austrian premium property developer SIGNA got to act quickly to keep their company running through the year ahead. Naturally, real estate depends on people visiting flats in person before making a decision to lease or buy, obtaining a feeling for the area that neither images nor pre-recorded movies can deliver.

SIGNA reached to Frink away, a boutique Cisco companion known for his or her creative business options. “Let’s assume there’s another lockdown. Signa approached all of us with that assumption and the relevant question “just how do we cope with that?”. Our work was to locate a remedy and keep their company running regardless of what,” states Claudia Kaefer, CEO of Frink. Constructing on SIGNA’s current collaboration infrastructure, they created a contactless, virtual sales experience fully, enabling SIGNA’s clients to explore a flat and connect with an agent without actually setting feet on the property.

Ava Telepresence Robot and Cisco Webex Integration Allows SIGNA for connecting with Potential Customers

Built with Cisco Webex, SIGNA had been well prepared when planning on taking their sales procedure to another level. A crucial item lacking in the puzzle of a well-rounded, electronic customer encounter was a real-time encounter that allowed clients to autonomously explore a house in detail, not having to depend on pre-selected angles and views. That’s where in fact the basic idea of utilizing a robot was born. What first appeared like an abstract notion rapidly became (virtual) actuality for SIGNA’s customers: The Ava Telepresence Robot can be an intelligent, completely autonomous robot that assists realtors and clients within their contactless house tours now. “Ava enables you to explore spaces in a far more private and immersive way, and Signa recognized the chance to do more because of their remote clients and clients,” states Ava Robotics VP of Product sales, Rob Kutner. “Providing them a real-really feel walk-through that enables them control their encounter, has resulted in well informed decisions and optimistic outcomes.”

With the Cisco Webex integration, Ava allows SIGNA for connecting with potential prospects, wherever they’re located, while their leads may take a literal stroll through the apartment, zooming within on your kitchen counter or even enjoying the look at from afar. What began as a fix to a unique situation, became a set component of SIGNA’s product sales process quickly, opening new opportunities plus expanding their market additional by detatching all geographical boundaries in order to property sales even. “I think this robot isn’t only a casino game changer for SIGNA – it’s a casino game changer for your real estate market”, states CIO Franz Hillebrand.

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