Return Policy
You may request for trial here and evaluate fully functional product’s trial versions for thirty (30) days or for fifteen (15) days, depending on the product. Infracom Consultancy Integration Pte Ltd (ICI) also provides free presales support to help you in the decision making process. It is understood that you have already tested each product before purchase and that you are satisfied that the software is working properly on your system and is suitable for your requirements. It is also understood that you have read the End User License Agreement before installing the software product. Our vendor will do its best to fix any bugs or defects in the software in a timely manner, but both Infracom Consultancy Integration Pte Ltd (ICI) and our vendor cannot give refunds once licenses have been issued and registered.
We do not warrant the contents of the Software Product or that the software itself will be error free, regardless of whether the product has been distributed via CD or an electronic download. The Software Product is furnished “AS IS” and without warranty as to the performance or results you may obtain by using the Software Product. The entire risk as to the results and performance of the Software product is assumed by you. In case of an operating problem, we provide online technical support 24 X 7 as well as through email and telephonic support during normal business hours Monday through Friday (GMT +8).
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